The FA Education Courses Policies and Procedures

Education courses policies and procedures

Staffordshire FA are committed to ensure that candidates have the best learning experience on any of our courses delivered within our Education programme.

All tutors and assessors who deliver for us as a recognised centre are guided by our education courses policies and procedures.

To view any of our policies and procedures please see the following documents:

Staffordshire FA Coach Education Policies & Procedures - May 2017

Staffordshire FA Candidate Appeal Procedure - May 2017

Staffordshire FA Data Protection Statement - May 2017

Staffordshire FA Malpractice Statement - May 2017

Staffordshire FA Prevent Strategy - May 2017

Staffordshire FA Safeguarding Policy - May 2017

Level 1 Support Information Booklet

Want to Find out more?

Here are some answers to your frequently asked questions

Yes - please be advised all of our courses are delivered using the English language. To complete the course learners will be required to have a sound understanding of English; both oral and written.

If you are unable to understand or speak the English language you will be required to provide a translator for the duration of the course. If you are bringing a translator you will be required to let Staffordshire FA know in advance of the course start date.

Unfortunately due to an increasing number of candidates cancelling at late notice, it is with regret that we have had to make changes to our booking policy. Therefore the ‘Association’ has introduced a strict cancellation and transfer policy. Should a candidate need to cancel their place on a course for any reason, the following criteria will apply:

  • More than 14 days notice – Full refund less a £10 administration charge.
  • 14 days or less notice – 50% of course cost returned or transfer available for a surcharge of £10.
  • 7 days or less notice – No refund is returned, only transfer available for a surcharge of £10.

Consideration will be given to candidates who, for health reasons are unable to attend and require a transfer to another course. A letter from a doctor or medical professional may be requested.

Candidates wishing to transfer to another course more than 14 days prior to the commencement date will incur the following cost:

An administration fee of £10 will be charged.

Get In Touch

Education Team

(T): 01785 256994