U15 2017 3

We're on hand to help

Access our 24/7 helpdesk

Staffordshire FA are keen to ensure that our members have as much support on hand as possible.

The Association value customer satisfaction and in order to improve our customer service we provide a 24/7 helpdesk.

The 24/7 helpdesk provides a platform for members to access information and solutions outside of regular office hours. Provided by Freshdesk, the portal is on hand to support Clubs with any common questions, as well as allowing members the opportunity to raise tickets for staff members to respond to directly.

Find the answers to your questions and interact with staff in a timely manner by accessing the 24/7 helpdesk below.


If you are unable to access the information you require via our 24/7 Helpdesk, the most effective way of contacting the office – particularly during busy periods such as the annual membership window – is via our support email address below. 

Email: support@staffordshirefa.com 

Phone: 01785 256994. Please note that during particularly busy periods, the most effective way of contacting the office is via the support email address: support@staffordshirefa.com 

Address: Staffordshire FA, Dyson Court, Staffordshire Technology Park, Beaconside, Stafford, ST18 0LQ.

The office is open Monday to Thursday, 9am to 5pm; and Friday, 9am to 4pm. Please note that during the Covid-19 pandemic, any appointments to the office will need to be booked in advance with the relevant member of staff.