Education courses policies and procedures
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Yes - please be advised all of our courses are delivered using the English language. To complete the course learners will be required to have a sound understanding of English; both oral and written.
If you are unable to understand or speak the English language you will be required to provide a translator for the duration of the course. If you are bringing a translator you will be required to let Staffordshire FA know in advance of the course start date.
Unfortunately due to an increasing number of candidates cancelling at late notice, it is with regret that we have had to make changes to our booking policy. Therefore the ‘Association’ has introduced a strict cancellation and transfer policy. Should a candidate need to cancel their place on a course for any reason, the following criteria will apply:
- More than 14 days notice – Full refund less a £10 administration charge.
- 14 days or less notice – 50% of course cost returned or transfer available for a surcharge of £10.
- 7 days or less notice – No refund is returned, only transfer available for a surcharge of £10.
Consideration will be given to candidates who, for health reasons are unable to attend and require a transfer to another course. A letter from a doctor or medical professional may be requested.
Candidates wishing to transfer to another course more than 14 days prior to the commencement date will incur the following cost:
An administration fee of £10 will be charged.